Privacy Policy
www.sarah-barclay.com (our website) is provided by Sarah Barclay, trading as Sarah Barclay Coaching + Consulting (we, our or us). We are the controller of personal data obtained via our website, meaning we are the organisation legally responsible for deciding how and for what purposes it is used.
We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are and how and why we collect, store, use and share any information relating to you (your personal data) in connection with your use of our website. It also explains your rights in relation to your personal data and how to contact us or a relevant regulator in the event you have a complaint.
We collect, use and are responsible for certain personal data about you. When we do so we are subject to the UK General Data Protection Regulation (UK GDPR).
Given the nature of our website, we do not expect to collect the personal data of anyone under 18 years old. If you are aware that any personal data of anyone under 18 years old has been shared with our website please let us know so that we can delete that data.
This privacy policy is divided into the following sections:
What this policy applies to
Personal data we collect about you
How your personal data is collected
How and why we use your personal data
Marketing
Who we share your personal data with
How long your personal data will be kept
Transferring your personal data out of the UK
Cookies
Your rights
Keeping your personal data secure
How to complain
Changes to this privacy policy
How to contact us
What this policy applies to
This privacy policy relates to your use of our website only.
Personal data we collect about you
Over the course of providing our services, we are likely to collect and use the following personal data about you:
your name, address and contact information, including email address and telephone number and company details;
location data, if you choose to give this to us;
your billing information, transaction and payment card or other payment method information;
bank account and payment details;
details of any information, feedback or other matters you give to us by phone, email, post or via social media; and
your professional online presence, e.g. LinkedIn profile.
We collect and use this personal data for the purposes described in the section How and why we use your personal data below.
How your personal data is collected
We collect personal data from you:
directly, when you enter or send us information, such as when you register with us, contact us (including via email), and
indirectly, such as your browsing activity while on our website; we may collect information indirectly using the technologies explained in the section on Cookies below.
How and why we use your personal data
Under data protection law, we can only use your personal data if we have a proper reason, e.g.:
where you have given consent
to comply with our legal and regulatory obligations
for the performance of a contract with you or to take steps at your request before entering into a contract, or
for our legitimate interests or those of a third party
A legitimate interest is when we have a business or commercial reason to use your personal data, so long as this is not overridden by your own rights and interests. We will carry out an assessment when relying on legitimate interests, to balance our interests against your own. You can obtain details of this assessment by contacting us (see How to contact us below).
The table below explains what we use your personal data for and why.
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What we use your personal data for |
Our reasons |
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Creating and managing your account with us |
For our legitimate interests, i.e. to be as efficient as we can so we can deliver the best service to you. |
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Providing services to you |
To perform our contract with you or to take steps at your request before entering into a contract |
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Communications with you not related to marketing, including about changes to our terms or policies or changes to the services or other important notices |
Depending on the circumstances: to comply with our legal and regulatory obligations in other cases, for our legitimate interests, ie to be as efficient as we can so we can deliver the best service to you at the best price |
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Protecting the security of systems and data used to provide the services |
To comply with our legal and regulatory obligations |
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Updating and enhancing customer records |
Depending on the circumstances: to perform our contract with you or to take steps at your request before entering into a contract to comply with our legal and regulatory obligations where neither of the above apply, for our legitimate interests, eg making sure that we can keep in touch with our customers about existing orders and new products |
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Marketing our services to existing and former customers |
For our legitimate interests, ie to promote our business to existing and former customers See Marketing below for further information |
Marketing
We will use your personal data to send you updates (by email, text message, telephone or post) about our services, including exclusive offers, promotions or new services.
We have a legitimate interest in using your personal data for marketing purposes (see above How and why we use your personal data). This means we do not need your consent to send you marketing information. If we change our marketing approach in the future so that consent is needed, we will ask for this separately and clearly.
You have the right to opt out of receiving marketing communications at any time by:
contacting us; or
using the unsubscribe link in emails.
We may ask you to confirm or update your marketing preferences if you ask us to provide further services in the future, or if there are changes in the law, regulation, or the structure of our business.
We will always treat your personal data with the utmost respect and never share it with other organisations for marketing purposes.
For more information on your right to object at any time to your personal data being used for marketing purposes, see Your rights below.
Who we share your personal data with
We will not share your personal data with any other third party.
How long your personal data will be kept
We will not keep your personal data for longer than we need it for the purpose for which it is used.
Transferring your personal data out of the UK
We will not transfer your data outside of the UK.
Cookies
A cookie is a small text file which is placed onto your device (e.g. computer, smartphone or other electronic device) when you use our website. We may use cookies on our website however, if we do, we will request your consent before placing them and we will give you the option to disable them.
Your rights
You generally have the following rights, which you can usually exercise free of charge:
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Access to a copy of your personal data |
The right to be provided with a copy of your personal data |
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Correction (also known as rectification) |
The right to require us to correct any mistakes in your personal data |
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Erasure (also known as the right to be forgotten) |
The right to require us to delete your personal datain certain situations |
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Restriction of use |
The right to require us to restrict use of your personal data in certain circumstances, e.g. if you contest the accuracy of the data |
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Data portability |
The right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third partyin certain situations |
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To object to use |
The right to object: at any time to your personal data being used for direct marketing (including profiling) in certain other situations to our continued use of your personal data, eg where we use your personal data for our legitimate interests unless there are compelling legitimate grounds for the processing to continue or the processing is required for the establishment, exercise or defence of legal claims |
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Not to be subject to decisions without human involvement |
The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you We do not make any such decisions based on data collected by our website |
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The right to withdraw consents |
If you have provided us with a consent to use your personal data you have a right to withdraw that consent easily at any time You may withdraw consents by contacting us Withdrawing a consent will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn |
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For further information on each of those rights, including the circumstances in which they do and do not apply, please contact us (see How to contact us below). You may also find it helpful to refer to the guidance from the UKs Information Commissioner on your rights under the UK GDPR.
If you would like to exercise any of those rights, please contact us. When contacting us please:
provide enough information to identify yourself and any additional identity information we may reasonably request from you, and
let us know which right(s) you want to exercise and the information to which your request relates.
Keeping your personal data secure
We have appropriate security measures to prevent personal data from being accidentally lost, or used or accessed unlawfully. We limit access to your personal data to those who have a genuine need to access it.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
If you want detailed information from Get Safe Online on how to protect your personal data and other information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
How to complain
Please contact us if you have any queries or concerns about our use of your personal data (see below How to contact us). We hope we will be able to resolve any issues you may have.
You also have the right to lodge a complaint with the Information Commissioner in the UK.
The UKs Information Commissioner may be contacted using the details at https://ico.org.uk/make-a-complaint or by telephone: 0303 123 1113.
Changes to this privacy policy
We may change this privacy policy from time to timewhen we make significant changes we will take steps to inform you.
How to contact us
You can contact us by email or telephone if you have any questions about this privacy policy or the information we hold about you, to exercise a right under data protection law or to make a complaint.
Our contact details are shown below:
Email: sarah@sarah-barclay.com
Tel: +44 7768471762